HomeWHAT RETAIL CAN TEACH HEALTH CARE ABOUT DIGITAL STRATEGY

WHAT RETAIL CAN TEACH HEALTH CARE ABOUT DIGITAL STRATEGY

Adam Licurse has produced an interesting read for the Harvard Business Review which suggests healthcare providers need to look at the ways in which retailers use digital strategies to understand and thus meet the needs of their customers – often before the customers themselves recognise they have a need!  To read a summary of this article and get the link to the full article please log in to the Members Area.