Today the Institute of Healthcare Management (IHM) launches its new report, The Winter’s Tale. The second report, in collaboration with Richard Vize, is the culmination of a series of in-depth interviews undertaken with acute trusts across England about their experiences of surviving another winter.

The report focuses on the processes and behaviours of the emergency teams that are managing to deliver outstanding results despite the ever increasing challenges. The report is a must for anyone that works in or interacts with A&E departments or is interested in how human factor changes can positively influence difficult situations.

The full report can be read online here.


The report has been sponsored by Methods Group. Mark Thompson, Methods Group Strategy Director states that;

“This report by Richard Vize is an incisive review of an issue that is not going away; the pressure on our health services is set to continue year on year.  This accessible report highlights the importance of using data to identify and shape solutions to this challenge; listening to the people in the frontline, staff and patients; and of planning improvement as part of a whole system.  As experts in data analytics, largescale stakeholder engagement and the use of digital technology to enable system transformation in healthcare and across the public sector, Methods are delighted to sponsor the IHM’s publication of The Winter’s Tale.”

You can find our more about Methods Group via their website or find them on Twitter @methodsgroup.