COMPASSIONATE LEADERSHIP
In the words of Michael West ‘Compassionate Leadership is not a soft ideological approach…it creates an environment where bullying is rare and where learning and quality improvement are the norm…- better outcomes, better population health, better value for money’.
RESOURCES
Here is a collection of resources related to Compassionate Leadership and recommended by our team.
If you’d like to recommend any further resources, please let us know.
Documents
Developing People Improving Care – one year on
Leading with Compassion: A ‘how to’ guide for all NHS organisations – nhscompassion.org
Caring to Change: How Compassionate Leadership can stimulate innovation in healthcare (King’s Fund)
Presentations
Blogs, Interviews and Articles
NHE Blog: Compassionate Leadership, Michael West – November 2016
NHS Leadership Academy Blog and video: Michael West on compassionate leadership
BMJ Article: How Compassionate Leadership has a pivotal role in tackling bullying in healthcare
Videos
King’s Fund video: Michael West: collaborative and compassionate leadership
Empathetic listening – Inside Out (2015)
Ted Talk by Daniel Goleman on ‘Why aren’t we more compassionate?’
Ted Talk by Simon Sinek on ‘How great leaders inspire action’
Books
Time to Think by Nancy Kline – listening to ignite the human mind
The Outward Mindset: Seeing Beyond Ourselves by The Arbinger Institute
Being Mortal by Atul Gawande – Medicine and what matters in the end
The Speed of Trust by Stephen M R Covey – the one thing that changes everything
If Disney Ran Your Hospital by Fred Lee – 9.5 things you’d do differently
Start with Why by Simon Sinek – a practical guide for finding your purpose for you and your team