The IHM is the leading independent membership organisation for managers and leaders who commission, deliver and support health and care in the UK and across the world.

Our mission is to support your personal and professional development and to help you improve health and well-being for all through quality management, by connecting with other membership organisations and professional bodies to enable us all to get the very best out of our collective expertise and resources.

Whether you’re a current member or thinking about joining, please contact us today  to let us know how we can support you and your teams to be and to feel at your best.

EDITORIAL – 31st July 2020


He presented as an extraordinary site. Standing, absolutely soaking wet in the immediate interior at the entrance door to the hotel in Madrid where I was staying, he had the 1,000 yard stare of a combat veteran. His grey hair, normally neatly combed over his balding pate, stood out at ridiculous angles. His hands were filthy and a little bloodied, but I instantly knew that he was the man I had been waiting patiently for and who was now around 20 minutes late – a state of affairs that simply never ordinarily happened.

His name was Chris Wallis and he was my first ever boss. He had plucked me from the post graduate Summer torpor of my BA Business Studies degree and had generously given me a much sought after job in the marketing department of Tarmac Quarry Products which, back in the late 80s, was a darling of the stock market.

What’s more, he had just demonstrated immortality by surviving being electrocuted through a faulty wire in a Spanish pelican crossing, the button of which he had pressed in a torrential rain storm. Having been thrown back some 12 feet, he had simply got to his feet, wiped the worst of the dirt from his Macintosh, and marched to meet me for our pre-arranged rendezvous. His arrival and the story of his mishap told by fellow pedestrians ensured that we received gold standard treatment in the hotel thereafter.

Perhaps most importantly, this story dates back 34 years and the reason that I share it with you is that he was much more than a boss – he was, without doubt, my early mentor.

It is extraordinary the impact which a good mentor can have on a career, personality and life. He was perhaps my age now back then and he demonstrated an incredible capacity to listen, offering advice as required or when he felt it would be helpful. Often our talks would have nothing whatsoever to do with immediate work projects, but would range over career ambitions, personal issues, skills development and a host of other stuff. I felt confident that I could talk to him about anything and that he would be discreet if appropriate. He had spent his entire career at Tarmac and was universally admired and respected.

When I left his department we continued to have a cup of tea together periodically and when I left the firm to further my career elsewhere he retired! I owe him a huge debt and often think of him when I am asked to act in a mentoring capacity today.

At the IHM we know from our email correspondence that mentoring is in great demand and we were absolutely thrilled to recently launch our IHM Short Course Certificate in Mentoring, terrifically well constructed for us by Amanda Reynolds and Chris Birbeck at Blend Ltd. The course is entirely on-line, takes around 6 hours to complete and is based on video tutorials and practical coursework. Over 120 of you have enrolled and we were thrilled when the first 7 ‘completers’ were signed off by Amanda and Chris today. It is our intention to create an IHM-member mentor register within the IHM which members can access should they want to avail themselves of the service.

We are launching our Coaching and then Mediation short courses imminently to a similar template but, for now, I wanted to use this week’s editorial to make you all think about who has helped to shape and guide your career. It is to be hoped that they were not electrocuted on a Spanish pelican crossing whilst doing so!

Enjoy your weekend, stay safe, stay strong and thank you for the brilliant work which you are all doing.

Jon Wilks




Now is most definitely the time to become a member of the IHM and join our diverse and inclusive membership includes current and future managers from the NHS, social care, public health, private sector, military, charity and voluntary sectors, as well as a thriving overseas representation – across all management levels and disciplines in health and care.

As a member you will have access to exclusive resources which include webinars,  downloads, weekly newsletters, daily news bulletins and a whole lot more!

Join us on 9th September 2020 for our No Going Back Scotland Conference: https://zurl.co/rXwV This event heralds the relaunch of IHM Scotland. AND to celebrate, if you work or live in Scotland, we are now offering new members FREE IHM membership valid until 31st October 2020! 

You will then be invited to renew your membership for the following 12 months at the reduced rate of £70 + VAT.  (This represents a saving of £60 on our normal annual renewal rate for full members).

To take advantage of this fabulous offer please click on the link below and enter the code IHMDN in the box labelled ‘Corporate Access Code’.

But hurry as this offer will expire on 31st October 2020.

Join the IHM here: https://zurl.co/RSnK

IHM Members – is your contact information up to date?

Holding accurate and complete contact information for you will enable us to manage your membership efficiently and to provide you with the resources and services you need to be your best selves.

Please click here to check/update your  information


During these very challenging times for the NHS  we recognise that there will be a need for managers and staff to be able to reach out to colleagues to chat/talk through the issues they are facing on a day to day basis.

The IHM WhatsApp Support Group is a buddying system which aims to help members do just that!

Please click here for more information!



If you missed our fabulous Carbon Reduction Conference then you can check out all the presentations on our IHM Digital Channel.


Click here for Carbon Reduction Conference


Have you visited our Personal Development Section to view our range of courses – many of  which are FREE to members ?


Here at the IHM we are proud to offer a range of personal development programmes to meet the needs of our members.

Many of our short  online training programmes are free for members – simply enter your membership number on the enrolment form!

Others are geared towards obtaining more formal qualifications such as our IHM Fellowship Programme.

To find out more about the courses we currently offer please click here.

If you are not a member of the IHM but would like to join us to take advantage of our training please see details of our current membership offers and complete our membership application form.

YourIHM App


The Institute of Healthcare Management is delighted to announce the launch of IHM Regional Hubs, a network of local level locations which will offer workshops, social events, presentations and meetings. As an IHM member you will exclusively be able to access such activity, designed to enormously boost the value and benefit which you receive from your membership subscription.

If you would like to learn more please CLICK HERE.


We think it is important that IHM members are identified as committed, ethical professionals, who bring to their work a strong sense of vocation and professionalism.

We, with the help of Sir David Dalton and others, have developed and launched the IHM Code of Practice, which is a requirement of membership and an obligation for all members. 

CLICK HERE to view the IHM ‘Code of Practice’