A big ‘Thank You’ from Loretta Outhwaite – the new Interim Chief Executive of the IHM
A very big ‘Thank you’ for such a warm welcome to the IHM. I’m incredibly honoured to be supporting you all and look forward to meeting up at one of our future events.
I’m sure colleagues who have been working in the healthcare and public sector for as long as I have will agree that this is the most complex and challenging environment that we’ve experienced.
As a community of healthcare managers, over the past few days many of us have seen the report in the Health Service Journal from the evidence given by Baroness Harding at the Commons health committee, describing a ‘rotten culture’ in the NHS and supporting some form of regulation. ‘We are all products of our environment’ is the phrase that springs into my mind.
At times such as these we need to go back to first principles. Why we do what we do? If we were sticks of rock, we’d have ‘health and care’ running through the middle of us. Doing the very best we can for the people we serve is what gets us out of bed in the morning.
There is, however, no getting away from the fact that there is always room for improvement. We should regularly hold the mirror up, reflec on what we see and then address the deficits and build on our assets; take personal responsibility for our continuous professional development.
As a former NHS/public sector manager and leader, I know how precious time is and that there are never enough hours in the day to do everything that’s demanded of us. However, if we’re to move forward – to improve – we must find a way to protect time to do so. Some years ago I was at a presentation by David Fillingham, CEO of Advancing Quality Alliance (AQuA), where he made a compelling case for us to spend 80% of our time on doing the job and 20% improving how we do it. Improvement – doing something new, ‘off-script’and with tangible value – is what makes us sparkle and gives us the drive and enthusiasm to get the rest of it done.
Our mission here at the IHM is to work with you to identify and provide the resources, support and opportunities you need to be your best selves.
We also recognise the benefits of partnership working and will continue to work with other membership organisations and professional bodies to make connections which allow us all to get the very best out of our collective expertise and resources.
I’d like to end this week’s newsletter by reaching out to you all to ask what the IHM can do to increase the value it offers you as a member or as a prospective member.
Please let me know via: email@example.com; 07545 073181
Wishing you all a restful and enjoyable weekend.
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