The IHM is the leading independent membership organisation for managers and leaders who commission, deliver and support health and care in the UK and across the world.

Our mission is to support your personal and professional development and to help you improve health and well-being for all through quality management, by connecting with other membership organisations and professional bodies to enable us all to get the very best out of our collective expertise and resources.

Whether you’re a current member or thinking about joining, please contact us today  to let us know how we can support you and your teams to be and to feel at your best.

EDITORIAL – 7th August 2020


During a recent journey to the far North of the UK, I enjoyed an overnight stay at Tebay services on the M6, located just to the south of Shap (a place to strike fear into the minds of anyone travelling the road in the depths of winter).

There is no village or town within anything like walking distance and the nearest significant settlement is Kendal or Penrith, both some 15 miles away. How on earth do they recruit staff? By offering better than average rates of pay, free minibus travel to and from work for all staff and… a paid day off on your birthday. They advertise all of this on the sides of their staff minibuses.

In recent years, via the Academy of Fabulous Stuff, I have been impressed by the efforts of the primary care practice in Millom, a small village also in Cumbria, to recruit a GP. Their usual approach had failed so, via a plan that involved almost the entire community,  they created an advert extolling the virtues of the remote but picturesque location which Millom occupies.

The vacancy was promptly filled.

Meanwhile I am currently reading War Doctor by David Nott, an emotionally moving account of life as a volunteer doctor and surgeon in some of the most troubled regions of the world. Medicins San Frontiers don’t sugar coat the likely experience when recruiting volunteers from the medical profession and yet attract a steady stream of people prepared to put themselves in peril so as to save lives.

The Nuffield Trust reported that there were more than 100,000 full time staff vacancies in the NHS in December 2019 (Covid has meant that NHS digital has not published recent analysis). Odds are that you work in a department or function which has vacancies and that is before we get to the issue of how to tackle the backlog in elective and serious disease surgery.

Why is the NHS facing such a serious staffing crisis? The answers are myriad but encompass all sorts of issues around gender, race, pay, childcare, conditions, Brexit and policy. The recently published People Plan will endeavour to address many of these and I wish it well but perhaps I might offer a further idea?

The best of the NHS and social care is breathtaking in its brilliance and humanity. Perhaps we would do well to reinforce this in the approach taken for recruitment. Looking from within at the standard recruitment notices and advertisements online and in rare printed form, we don’t seem to be terribly good at presenting the positive and ‘selling’ our career opportunities.

Perhaps we might borrow some inspiration from Tebay?

Enjoy your weekend, stay safe, stay strong and thank you for the brilliant work you are all doing.

Jon Wilks




Now is most definitely the time to become a member of the IHM and join our diverse and inclusive membership includes current and future managers from the NHS, social care, public health, private sector, military, charity and voluntary sectors, as well as a thriving overseas representation – across all management levels and disciplines in health and care.

As a member you will have access to exclusive resources which include webinars,  downloads, weekly newsletters, daily news bulletins and a whole lot more!

Join us on 9th September 2020 for our No Going Back Scotland Conference: https://zurl.co/rXwV This event heralds the relaunch of IHM Scotland. AND to celebrate, if you work or live in Scotland, we are now offering new members FREE IHM membership valid until 31st October 2020! 

You will then be invited to renew your membership for the following 12 months at the reduced rate of £70 + VAT.  (This represents a saving of £60 on our normal annual renewal rate for full members).

To take advantage of this fabulous offer please click on the link below and enter the code IHMDN in the box labelled ‘Corporate Access Code’.

But hurry as this offer will expire on 31st October 2020.

Join the IHM here: https://zurl.co/RSnK

IHM Members – is your contact information up to date?

Holding accurate and complete contact information for you will enable us to manage your membership efficiently and to provide you with the resources and services you need to be your best selves.

Please click here to check/update your  information


During these very challenging times for the NHS  we recognise that there will be a need for managers and staff to be able to reach out to colleagues to chat/talk through the issues they are facing on a day to day basis.

The IHM WhatsApp Support Group is a buddying system which aims to help members do just that!

Please click here for more information!



The Academy of Fabulous Stuff (‘Fab’) is a community of people committed to sharing improvements, innovation & best practice across health & social care system & beyond. This Fab social movement is supported by a website – accessed by more than 2,000 people worldwide every day – where anyone can share the improvements they’ve made so that others can learn from them: https://fabnhsstuff.net/

Fab Change Day originated in 2013 to share and celebrate improvements, big & small, across the NHS and beyond. This year, due to Covid-19, Fab Change Day will be run virtually. 

Please click here for more information on how to get involved in this social movement and take part in #FABCHANGE20 


Here at the IHM we recognize that we need to support the professional careers of our members through the provision of ongoing education and development in order to provide them with the necessary skills to face the challenges of leadership in the modern health and social care sectors.

With this in mind we are pleased to introduce a series of online short courses which are designed to fit around busy working lives:


You can find further information about these and other personal development opportunities under our Personal Development Menu.


Have you visited our Personal Development Section to view our range of courses – many of  which are FREE to members ?


Here at the IHM we are proud to offer a range of personal development programmes to meet the needs of our members.

Many of our short  online training programmes are free for members – simply enter your membership number on the enrolment form!

Others are geared towards obtaining more formal qualifications such as our IHM Fellowship Programme.

To find out more about the courses we currently offer please click here.

If you are not a member of the IHM but would like to join us to take advantage of our training please see details of our current membership offers and complete our membership application form.

YourIHM App